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Mid-Kansas Credit Union

Beware of Scams!

 

FRAUD TIPS FOR THE HOLIDAYS: SCAM ALERT!


With the holidays right around the corner, ‘tis the season for fraud. In the most recent attack we’re hearing about, a fraudster sends a text message to a card holder, requesting that they call an 800 telephone number because their “account is locked.” When the calls the number, they are asked to enter their card number or other personal information, such as their PIN, Social Security number or mobile device codes.

What should I do if I already received such a text and I gave out my information?
• Contact a Mid-Kansas Credit Union representative immediately to put a block on your card. Review your account for any unrecognized transactions.

I know that Mid-Kansas Credit Union’s card processor (Shazam) sends out text messages if there is a question as to the legitimacy of one or more of the transactions on my card. How do I know if the text message I received is from Shazam?
• Shazam will never ask you for personal information like your PIN or Social Security number. They will only ask you to verify if a certain transaction was made by you. Shazam’s short code for sending text messages is 72718. This code should appear in the caller ID of the text message.
• If you are unsure at any time if a text message you have received is legitimate, please feel free to contact us here at Mid-Kansas Credit Union by calling 1-620-345-2980 during normal business hours or call 1-866-508-2693 to speak with Shazam’s Fraud team.
 

 

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